Deliveries by hand

If no one is at home when we attempt delivery, your gift will either be left with a neighbour or, a safe place at the recipients address. Alternatively, your gift may be returned. We will leave a calling card for the recipient to advise them of the action taken, the whereabouts of the gift with our contact details.

Deliveries by Couriers

The courier will leave a calling card for the recipient advising them of the attempted delivery and a proposed new delivery date. If this date is not convenient then the recipient can contact the courier depot and re-schedule an alternative delivery date or arrange collection.